FAQ

Since we offer different plans, monthly costs vary. We also allow customers to switch plans and even suspend services (for a reduced fee up to six months a year). For more information, click here.

Wi-Fi in motion helps you stay connected on the go. Our devices are powered by 4G LTE cellular networks. Our routers use cellular data and convert it into robust Wi-Fi networks. Our devices also allow you to connect to peripheral devices using Ethernet. To learn more about our routers, click here.

Our standard service agreements last one year. Since the majority of our customers are recreational travelers, we allow them to suspend services for up to six months a year – for a reduced fee of $25 per month.
Yes! Just connect with our Customer Support Team for more details.

No. Roof mount antennas are optional. Our router products ship with rubber duck antennas that are usually powerful enough to generate cellular signals for our routers. However, if you do use one of our optional roof mount antennas, you will see an improved signal in rural areas. To learn more about our antenna options, click here.

Our products are easy to install. Simply plug the unit in using the included wall power supply or optional 12V vehicle power supply, connect rubber duck antennas, and you are ready to browse! If you want to hardwire the products to your vehicle’s power supply (or use one of our roof mount antennas), we recommend professional installation from our trusted service partners. Don’t see a service partner in your area? Please connect with us for a recommendation. 

SinglePoint™ works with the nation’s two most powerful networks. Our Voyager offering is perfect for users that plan to travel in the United States and will stay under 10GB per month. For travelers who need more data options (or who also want to travel into Canada and Mexico without overages), our Trailblazer plan is ideal. To learn more about these networks, click here.

Improve your Wi-Fi experience. Let our team install a tailored Wi-Fi system for you.

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Feeling limited by lack of connection during your travels?

Download “5 Tips for Improved 
Connection on the Go”!